Accessibility Statement for Hibird Apartment & Suites Hotel

Hotel Accessibility 
Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.  Below is a description of many of the accessible features of the hotel in its public and guest room spaces.

Accessible Public Spaces

  • Entrance to lobby is on ground floor, there are no stairs at the entrance
  • Accessible host desk
  • Accessible elevators
  • Accessible meeting space
  • Accessible public entrance
  • Accessible registration desk
  • Accessible restaurant
  • Accessible restrooms
  • Accessible guest room
  • Braille elevator
  • Closed captioning on televisions or closed captioning decoders
  • Lowered buttons in elevators
  • Lowered emergency evacuation instructions
  • Parking area
  • Route from the hotel’s public entrance to all areas where food and beverages are sold
  • Route from the hotel’s public entrance to the accessible guestrooms
  • Route from the hotel’s public entrance to the elevators area
  • Route from the hotel’s public entrance to the meeting room/ballroom area
  • Route from the hotel’s public entrance to the registration area
  • Route from the hotel’s public entrance to the swimming pool
  • Service support animals welcome
  • Strobe alarms
  • Visual alarms for hearing impaired in hallways & public areas
  • Hotel employees will read menus and other printed/visual information to guests who are blind/low vision

Accessible Guest Room Spaces

  • Roll-in shower
  • Accessible routes to all parts of the room
  • Roll-in showers
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Bathroom doors at least 32 inches wide
  • Bedroom doors at least 32 inches wide (812mm)

 
Website Accessibility 
HIBIRD  is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. HIBIRD Website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taking during the development of the website to follow WCAG standards.

Compatibility with browsers and assistive technology
HIBIRD Website is designed to be compatible with the following assistive technologies:

  1. Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies

Technical specifications
Accessibility of HIBIRD Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  1. HTML 
  2. WAI-ARIA
  3. CSS
  4. JavaScript 

Limitations and alternatives
Despite our best efforts to ensure accessibility of HIBIRD Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
          

Feedback & Contact
We welcome your feedback on the accessibility of HIBIRD Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below. 

Phone: 939-439-7777

E-mail: Hello@stayhibird.com

Hotel address: 1112 Ashford Ave, San Juan, 00907